Management Services

Created in 2000 by co-founders, Lee Field and Randy Trettevik, Senior Services of America specializes in the management and operation of senior housing properties in the Pacific Northwest.

Customized Management
Plans

Our Senior Management Team has over 100 years combined experience in operating and marketing senior housing. It is this experience that we have built the foundation of our management and operational services on. Our management approach utilizes our industry expertise to implement a series of proven operating systems tailored to each community.

Working with Senior
Services of America

You will have a partner who can quickly identify the strengths and weaknesses of an operation and prioritize steps to achieve success. Since each market and senior living community is unique, we develop a customized management plan for each facility.

  • Complete operations, financial, and accounting responsibility
  • Administration of employment and licensing issues
  • Management of capital expenditures
  • Implementation of quality assurance program
  • Regulatory compliance programs
  • Comprehensive monthly project performance reports

Enriching

The Resident Experience

We know that resident satisfaction is your number one goal, and that’s why it sits at the core of everything we do at Senior Services of America.

SENIOR SERVICES OF AMERICA | MANAGEMENT SERVICES

When you hire us.

Rest assured that you have a partner whose main objective is to
remember what is valuable to each resident and to empower
your employees to make a difference in his or her life every day.

We survey and interview a selection of our residents and their family members on a monthly basis measuring satisfaction in care, food, cleanliness, responsiveness, communication, activities, and transportation. We use this feedback to constantly improve our operations and ensure we are providing the very best service possible.

Build on our Foundation

Characterized by our foundation of integrity, teamwork, and respect, our effective management services combined with our proven operating systems tailored to each community result in enhanced services and efficiencies that enrich the lives of the residents we serve.

Contact Us

WHY CHOOSE SENIOR SERVICES OF AMERICA?

Geographic Focus

Our geographic focus creates easy access, more frequent visits and attention to your communities in the Pacific Northwest as well as greater familiarity with state regulations, etc.

WHY CHOOSE SENIOR SERVICES OF AMERICA?

Positive Reputation

We are proud of the reputation and vast network of contacts we have built over our twenty years in the senior living industry.

WHY CHOOSE SENIOR SERVICES OF AMERICA?

Communication

As your partner, we meet your preferred communication style and expectations through written communication, reports, recurring meetings to keep you informed on performance and progress.

WHY CHOOSE SENIOR SERVICES OF AMERICA?

Resident and Employee Satisfaction

We regularly gather, measure, and analyze feedback from our residents, families and employees to consistently improve our operations.

WHY CHOOSE SENIOR SERVICES OF AMERICA?

Operational Expertise

Our proven operating systems ensure that community standards and processes, guided by our organization’s policies and procedures, remain responsive to your residents needs and keep us aware of potential opportunities.

WHY CHOOSE SENIOR SERVICES OF AMERICA?

Quality Assurance

We employ a quality assurance program at each community to provide a tool to measure performance compared to industry standards and our mutually agreed upon goals.