Senior Living Management & Operations Specialists

Customized Management
Plans

Our senior management team has over 100 years combined experience in operating and marketing senior housing. It is this experience that we have built the foundation of our management and operational services on. Our management approach utilizes our industry expertise to implement a series of proven operating systems tailored to each community.

Working with Senior
Services of America

You will have a partner who can quickly identify the strengths and weaknesses of an operation and prioritize steps to achieve success. Since each market and senior living community is unique, we develop a customized management plan for each facility.

Complete operations, financial, and accounting responsibility

Administration of employment and licensing issues

Management of capital expenditures

Implementation of quality assurance program

Regulatory compliance programs

Comprehensive monthly project performance reports

Enriching
The Resident Experience

We know that resident satisfaction is your number one goal, and that’s why it sits at the core of everything we do at Senior Services of America.


SENIOR SERVICES OF AMERICA  |  MANAGEMENT SERVICES

When you hire us.

Rest assured that you have a partner whose main objective is to
remember what is valuable to each resident and to empower
your employees to make a difference in his or her life every day.

We survey and interview a selection of our residents and their family members on a monthly basis measuring satisfaction in care, food, cleanliness, responsiveness, communication, activities, and transportation. We use this feedback to constantly improve our operations and ensure we are providing the very best service possible.

Build on our Foundation

Characterized by our foundation of integrity, teamwork, and respect, our effective management services combined with our proven operating systems tailored to each community result in enhanced services and efficiencies that enrich the lives of the residents we serve.

Why Choose Senior services of america?

Geographic Focus

Positive Reputation

Communication

Resident and Employee Satisfaction

Operational Expertise

Quality Assurance

Geographic Focus


Our geographic focus creates easy access, more frequent visits and attention to your communities in the Pacific Northwest as well as greater familiarity with state regulations, etc.

Positive Reputation


We are proud of the reputation and vast network of contacts we have built over our twenty years in the senior living industry.

Communication


As your partner, we meet your preferred communication style and expectations through written communication, reports, recurring meetings to keep you informed on performance and progress.

Resident and Employee Satisfaction


We regularly gather, measure, and analyze feedback from our residents, families and employees to consistently improve our operations.

Operational Expertise


Our proven operating systems ensure that community standards and processes, guided by our organization’s policies and procedures, remain responsive to your residents needs and keep us aware of potential opportunities.

Quality Assurance


We employ a quality assurance program at each community to provide a tool to measure performance compared to industry standards and our mutually agreed upon goals.